All bookings are nominative and may not be transferred. Subletting is prohibited.
Bookings come into effect upon written confirmation from campsite and further to the payment of a 20% deposit and a €15 booking and insurance fee.
Outstanding booking fees must be paid 30 days at the latest prior to the date of arrival and without any formal reminder by the campsite.
If the booking is made less than 30 days before the date of arrival, or on the day of arrival, payment must be made in full.
The following means of payment are accepted: cheques (made out to ‘Régie Camping Les Pastourelles’), credit card (certain cards include cancellation insurance), ANCV holiday vouchers to a value of €10, €20, €25 and €50 (duly completed with name and address) and payment in cash (up to €300 per person and per day).
The invoice is made out to the name the customer provided upon booking. Once the initial invoice has been validated, it may not be modified.
A security deposit of €300 by credit card transaction or cheque is required on arrival. This amount will be reimbursed at the end of the customer’s stay, after any necessary deductions for cleaning and repair costs.
In the event of a delayed arrival without notification, the accommodation site will not be held for more than 72 hours. The full amount of rental remains due.
No deductions will be granted in the event of delayed arrival or early departure.
In the event of cancellation:
– the booking fee will be retained.
– In the event of termination of contract:
The campsite has taken out a civil liability insurance policy: SMACL.
All customers are advised to take out cancellation insurance with their personal insurance company. In the occurrence of an event which prevents your stay, this insurance policy will cover the amount paid out to the campsite.
All customers must be able to present civil liability insurance for any damage they may cause.
Any failure to comply with said rules may result in the termination of the customer’s contract, without reimbursement of amounts paid.
Personal data is processed by campsite management. The processing of personal data is based on the following legal grounds:
Campsite management stores data solely for the duration necessary to the operations for which said data was collected, and in accordance with the regulation in effect. In this regard, customer data is stored for the duration of contractual relations plus 3 years for the purposes of prospecting and events, without prejudice to storage obligations or limitation periods.
With regard to accounting, data is stored for 10 years as of the close of the financial year. Prospecting data is stored for a period of 3 years, if no participation in or registration to campsite events has taken place. Processed data is used solely by persons duly empowered by the manager, in addition to the latter’s service providers. Under the provisions of the Law on Computers and Personal Freedom and the European General Data Protection Regulation, physical persons have to the right to access, rectify, query, limit, transfer and delete their personal data.
Data subjects concerned by the data processing implemented also have the right to oppose at any time, on legitimate grounds relating to their particular situation, the processing of their data on the legal grounds of the legitimate interest of the manager, in addition to the right to oppose commercial prospecting. Data subjects also have the right to define the general and specific directives relative to the exercise of the above rights upon their death, via email to the following address: campinglespastourelles@legecapferret.fr or via post to: Camping Les Pastourelles – Route des Pastourelles Claouey – 33950 LEGE-CAP FERRET, with proof of identity enclosed. Data subjects have the right to lodge a complaint with the French National Commission for Data Protection and Liberties (CNIL).